Welle Sports Inc. Privacy Policy 

Last Updated: [DEC.12.2025]

Welle Sports Inc. operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (“Services”). Our Services are powered by Shopify, which enables us to offer these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, and disclosure of personal information, this Privacy Policy controls.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies, relates to, or can reasonably be linked to you. Personal information does not include aggregated, de-identified, or anonymized information.

We may collect or process the following categories of personal information (including inferences drawn from such information), depending on how you interact with the Services and as permitted by applicable U.S. laws:

• Contact details such as name, billing and shipping address, phone number, email address.

• Financial information such as credit/debit card information, payment details, and transaction data.

• Account information such as username, password, and account preferences.

• Transaction information including items viewed, added to cart, purchased, returned, exchanged, or canceled.

• Communications including information you provide in customer support inquiries.

• Device information such as device identifiers, IP address, browser type, and network information.

• Usage information including your interactions with the Services, pages viewed, and browsing behavior.

Sources of Personal Information

We may collect personal information from:

• Direct interactions with you, including account creation, purchases, and customer support.

• Automatic data collection, including cookies, device data, and browsing behavior.

• Service providers who perform functions on our behalf.

• Business partners or third parties where permitted by law.

How We Use Your Personal Information

We may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

This includes processing orders, managing your account, enabling shipping and returns, customizing your shopping experience, and offering product recommendations.

Marketing and Advertising

We may send promotional communications or display advertising based on your interactions with the Services.

Security and Fraud Prevention

To authenticate accounts, prevent fraud, detect illegal or unsafe activities, and protect the integrity of the Services.

Communicating With You

To provide customer service, respond to inquiries, and maintain our relationship with you.

Legal Obligations

To comply with U.S. legal requirements, respond to valid law enforcement requests, or enforce our policies.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

• With Shopify, vendors, and service providers performing functions such as payment processing, shipping, IT services, analytics, and customer support.

• With business and marketing partners who help us deliver ads or promotional content.

• With third parties when you direct us to, such as shipping carriers or social login providers.

• With our corporate affiliates.

• In business transactions, such as mergers, acquisitions, or bankruptcy.

• For legal reasons, including compliance with subpoenas or to protect our rights, users, or the public.

Relationship With Shopify

The Services are hosted and powered by Shopify, which collects and processes personal information necessary to support the Services. Your information may be transmitted to Shopify and its third-party processors, which may be located in the United States or other countries.

To learn how Shopify uses personal information, visit the Shopify Consumer Privacy Policy. You may also exercise rights regarding Shopify’s processing through the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of these third-party sites.

Children’s Data

The Services are not intended for use by children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children under 16. If you believe a child has provided information to us, please contact us to request deletion.

Security and Retention of Personal Information

We use reasonable security measures but cannot guarantee absolute security. Information transmitted over the internet may not be fully secure.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices (U.S. Privacy Laws)

Depending on your state of residence (e.g., California, Virginia, Colorado, Connecticut, Utah, etc.), you may have some or all of the following rights:

Right to Know / Access

Request to know the personal information we collect about you.

Right to Delete

Request that we delete your personal information, subject to legal exceptions.

Right to Correct

Request correction of inaccurate personal information.

Right to Data Portability

Right to Opt Out of Sale or Sharing of Personal Information

Under applicable state laws (including California CCPA/CPRA), you may opt out of:

• The sale of personal information

• Sharing of personal information for cross-context behavioral advertising (targeted advertising)

You may exercise your opt-out rights here.

If your browser sends a Global Privacy Control (GPC) signal, we will treat it as an opt-out request where legally required.

Marketing Communications

You may unsubscribe from promotional emails at any time.

We will not discriminate against you for exercising your privacy rights.

We may need to verify your identity before processing your request. You may designate an authorized agent to submit requests on your behalf.

Complaints

If you have concerns about how we handle your personal information, you may contact us using the details below. Depending on your state, you may also have the right to appeal our decision or file a complaint with your state’s Attorney General.

International Data Transfers

We may transfer, store, or process your personal information in the United States or in other countries. These locations may have different data protection laws than your state of residence, but we will take reasonable measures to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version and update the “Last Updated” date. We will provide additional notice if required by applicable U.S. law.

Contact Us

If you have questions or wish to exercise your rights, you may contact us at:

Email: hello@wellepickleball.com
Address: 16 The Preserve, Woodbury, NY 11797, USA